FAQs
Please email us as support@sapogi.com including your name, order number, date ordered, and the reason(s) for return for your return authorization within 30 days of the purchase date. For damaged or defective products please email us within 72 hours of delivery date and provide a detailed description and pictures showing the issue. All returns must be shipped within 5 days of issuing your return authorization.
Please email us assupport@sapogi.comincluding your name, order number, date ordered, the specific size/color of the pair(s) you would like to return, and the specific size/color of the pair(s) you would like to exchange to for your exchange authorization within 30 days of the purchase date. All returns must be shipped withing 5 days of issuing your return authorization.
Orders are expected to ship in 5-10 days. If at any time you change your mind or want a refund just send us a message atsupport@sapogi.com and well assist you with a full refund.
Free to anywhere in the United States. International costs will vary.
Yes, and we guarantee it. If you are not fully satisfied or do not experience relief, send us an email at support@sapogi.com and we’ll offer you a full refund.
Our shoes run true to size. So, order the size you wear most common. If you happen to get the wrong size, we offer free returns.
Yes. Our insoles are fully removable, but we recommend you try ours first, as you might be surprised how well they work.
About Sapogi
If you’ve ever experienced plantar fasciitis, you know how much of a struggle it can be — not only navigating your day-to-day life, but also finding stylish shoes that ease your pain.
Introducing Sapogi — a company on a mission to improve people’s lives through footwear. Our trendy shoes are designed to reduce foot pain associated with plantar fasciitis, allowing you to comfortably spend time on your feet at work, in your community, or at home.
